Were you satisfied with us? Where did you find our strengths and weaknesses? Would you recommend us to others? Your review will help us to further improve our focus on guests: meaning you. Many thanks in advance for your support!
«please communicate clearly you should reserve a valet spot. I asked months prior if valet was available and was told yes but was not told to reserve.»
Dear Guest,
Thank you for taking the time to share your feedback.
We sincerely apologize for the misunderstanding regarding our valet parking service. While valet parking is available, we understand your frustration at not being informed that a parking space should be reserved in advance. Clear communication is very important to us, and we regret that our information was incomplete in this case.
Your comments are valuable and will help us improve how we communicate parking arrangements to our guests before arrival.
Thank you again for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide you with a seamless experience in the future.
Kind regards,
Christophe Rouiller
General Manager
5/5
Wednesday, 5. August 2026
«Fantastic customer service. Great rooms with A/C. We had such a good night’s sleep. No noise at night. Great breakfast buffet. We’ll be back!»
Dear Guest,
Thank you very much for your fantastic review.
We are delighted to hear that you enjoyed our service, rooms, and breakfast buffet. It is especially rewarding to know that you had a restful night's sleep and appreciated the quiet atmosphere despite our central location.
Your kind words are greatly appreciated and serve as a wonderful motivation for our entire team. We are thrilled to hear that you plan to return, and we look forward to welcoming you back to Hotel Glockenhof on your next visit to Zürich.
Kind regards,
Christophe Rouiller
General Manager
5/5
Tuesday, 28. July 2026
«My friend and I stayed 2 nights in this hotel, one at beginning and one at the end of my stay. Both times were excellent. Both rooms we stayed in were beautiful and very clean. The front desk staff were extremely welcoming and helpful with providing directions to places we wanted to visit. The breakfast was delicious. Thank you for providing us with such a beautiful place to start and end our amazing vacation.»
Dear Guest,
Thank you very much for taking the time to share your wonderful feedback.
We are delighted to hear that you enjoyed both of your stays with us and that our rooms, breakfast, and service contributed positively to your visit. It is especially rewarding to know that our front desk team made you feel welcome and was able to assist you in making the most of your time in Zürich.
We truly appreciate your kind words and are honored to have been part of both the beginning and the end of your amazing vacation. We hope to have the pleasure of welcoming you back to Hotel Glockenhof in the future and creating another memorable experience for you.
Kind regards,
Christophe Rouiller
General Manager
5/5
Thursday, 16. July 2026
«Really appreciated that our room was ready when we arrived early. Front desk staff were warm and friendly. Breakfast was delicious and the rooms were spacious for my family of four.»
Dear guest, thank you very much for sharing your wonderful impressions with us. We're glad you had a great experience. We would be delighted to welcome you back.
Christophe Rouiller, General Manager
4/5
Wednesday, 15. July 2026
«A friendly place »
Dear guest, thank you very much for your positive feedback.We would be happy to welcome you back anytime.
Christophe Rouiller, General Manager
5/5
Saturday, 11. July 2026
«The hotel was beautiful. The staff were excellent, attentive, and nice. The air conditioning was lovely! »
Dear guest, thank you very much for your wonderful feedback! We are very thrilled to hear that you enjoyed our hotel, appreciated the attentive service from our team, and found the air conditioning comfortable. It was a pleasure welcoming you, and we hope to see you again soon for another enjoyable stay!
Christophe Rouiller, General Manager
5/5
Friday, 3. July 2026
«The hotel is very nice, and the rooms are comfortable. The only downside was the breakfast, which didn't have much variety; there were no vegetables or salmon, and no pastries, which you'd expect from any 4-star hotel. Everything else was very good.»
Dear guest, thank you very much for your detailed feedback. We're delighted to hear that you enjoyed our hotel and found the rooms comfortable. We also appreciate your comments regarding the breakfast selection and will gladly take them into consideration as we continuously strive to improve. We hope to have the pleasure of welcoming you back again soon!
Christophe Rouiller, General Manager
5/5
Friday, 3. July 2026
«What can I say? Good words only. Beautifully appointed rooms, friendly staff, delicious cuisine, and an ideal location. The perfect hotel for future stays.»
Dear guest, thank you so much for your wonderful review and your kind words. We’re very happy to hear that you enjoyed our rooms, cuisine, friendly team, and central location. It was a pleasure having you with us, and we look forward to warmly welcoming you back for many more stays!
Christophe Rouiller, General Manager
4/5
Friday, 19. June 2026
«Good location »
Dear Guest, thank you for your kind review! We’re delighted to hear that you enjoyed our convenient location. It was a pleasure welcoming you, and we look forward to welcoming you back for another great stay in the future.
Christophe Rouiller, General Manager
5/5
Thursday, 18. June 2026
«Excelente ubicación, muy amable el personal, habitaciones y todo el hotel magníficos, el desayuno muy muy bien»
Dear guest, thank you very much for taking the time to provide such wonderful feedback. We're glad you enjoyed your stay. We hope to welcome you back soon.
Christophe Rouiller, General Manager
Thank you very much for your feed back about your stay at the Hotel Glockenhof.
