Were you satisfied with us? Where did you find our strengths and weaknesses? Would you recommend us to others? Your review will help us to further improve our focus on guests: meaning you. Many thanks in advance for your support!
«⭐️⭐️⭐️⭐️⭐️
We had a wonderful stay! The hotel was extremely clean and comfortable, and the service was amazing throughout our stay. All of the staff were so friendly, welcoming, and helpful, which really made the experience even better. Everything was well maintained and we felt very well looked after. Would definitely recommend and would happily stay again!»
Dear Guest,
Thank you so much for your wonderful review. Reading comments like yours is incredibly rewarding for our entire team.
We are delighted to know that you enjoyed the comfort and cleanliness of the hotel, but what pleases us most is hearing that our team helped make your stay so enjoyable. Creating a warm and welcoming atmosphere is something we truly care about, and your kind words are greatly appreciated.
Thank you as well for your recommendation. We would be absolutely delighted to welcome you back to Hotel Glockenhof on your next visit to Zurich.
Kind regards,
Christophe Rouiller
General Manager
5/5
Sunday, 30. August 2026
«Very last minute booking as our flights were delayed and the next available was two days later back to the US.
Hotel is great, great staff, especially bartender Fabio, front desk staff and breakfast staff. Hotel is centrally located near/in old town. Easy walk everywhere, dozens of restaurants and beautiful sights. And the shopping is unbelievable. COOP store across street for anything you may be missing ( ie toothpaste, toothbrush necesseties that were in our stranded luggage ), clothing, snacks, hot food etc. We booked a superior room, still a little snug for our tastes, no table and chairs. Only one chair and a desk chair. Still large by European standards I believe. Book direct at the hotel for the best prices.»
Dear Guest,
Thank you very much for taking the time to share your experience. While we are sorry that unexpected flight delays brought you to Zurich for longer than planned, we are delighted that Hotel Glockenhof could provide a comfortable and welcoming place to stay during that time.
It is especially rewarding to hear your kind words about our team. We will be sure to share your compliments with Fabio, as well as our front office and breakfast teams, who will be delighted to know they helped make your stay enjoyable.
We are also pleased that you were able to take advantage of our central location and explore the city with ease. Thank you as well for your feedback regarding the room layout. Guest comments such as yours are always appreciated as they help us better understand different preferences and expectations.
We greatly appreciate your recommendation and hope to have the pleasure of welcoming you back to Hotel Glockenhof on a future visit to Zurich, perhaps under less unexpected circumstances.
Kind regards,
Christophe Rouiller
General Manager
4/5
Friday, 28. August 2026
«Very good hotels and value for money »
Dear Guest,
thank you for your kind words. We are delighted to hear that you enjoyed your stay and found our hotel to offer good value for money.
We truly appreciate your feedback and hope to welcome you back to the Glockenhof again soon.
Kind regards,
Christophe Rouiller
General Manager
5/5
Wednesday, 26. August 2026
«Super friendly staff and the rooms were great. The location was also very good. »
Dear Guest,
Thank you for your wonderful feedback. We are delighted to know that our team helped make your stay enjoyable and that you appreciated both our rooms and our convenient location.
We hope to have the pleasure of welcoming you back again soon.
Kind regards,
Christophe Rouiller
General Manager
4/5
Tuesday, 25. August 2026
«A very nice hotel in a good location in Zurich. I wish the hotel had their own gym. There are currently using an outside facility with a costly daily fee to use»
Dear Guest,
thank you for your kind review. We are delighted to hear that you enjoyed your stay and appreciated our central location in Zurich.
While our hotel does not currently have an on-site gym, we are pleased to offer our guests access to the nearby Holmes Place fitness club, located just a few minutes' walk from the hotel. We appreciate your feedback regarding the daily fee and will certainly take your comments into consideration as we continue to evaluate and enhance our guest services.
We hope to welcome you back to the Glockenhof on your next visit to Zurich.
Kind regards,
Christophe Rouiller
General Manager
4/5
Saturday, 22. August 2026
«Camera di dimensioni adeguate e bagno abbastanza grande. Moquette a terra, ma per fortuna inodore. Buona dotazione da bagno. Ciabatte e accappatoio presenti. Una chicca: ombrello a disposizione degli ospiti. Frigobar fornito di vari prodotti (extra). Possibilità di farsi caffè o thè in camera. Buono il livello di pulizia, con le cameriere che rifanno la camera la mattina e ripassano il pomeriggio. Camera silenziosa. Il personale parla poco l'italiano. Buona colazione salata; il dolce è da migliorare. Sufficiente il ristorante dell'hotel (provato una volta):.cCnsiderata la posizione centrale dell'albergo, nei dintorni ci sono molti ristoranti e supermercati alimentari dove mangiare. Costo: in linea con i prezzi della Svizzera e di Zurigo in particolare, cioè tutto molto caro»
Gentile Ospite,
la ringraziamo per la sua dettagliata recensione. Siamo lieti che abbia apprezzato il comfort della camera, la pulizia, i servizi offerti e la nostra posizione centrale. La ringraziamo inoltre per i suoi suggerimenti riguardo alla colazione e alla conoscenza della lingua italiana da parte del personale, che prenderemo in considerazione per continuare a migliorare.
Speriamo di avere il piacere di accoglierla nuovamente al Glockenhof durante una futura visita a Zurigo.
Cordiali saluti,
Christophe Rouiller
Direttore Generale
5/5
Thursday, 20. August 2026
«La estancia fue muy agradable; tienen ciertos detalles que son muy confortantes, como por ejemplo la preparación de la habitación para la noche. La atención del personal siempre fue muy amable y cordial. En suma, fue muy lindo habernos alojado en el Hotel y si volvemos a Zürich sin dudas lo tendríamos en cuenta.»
Estimado huésped:
Muchas gracias por sus amables palabras. Nos alegra saber que tuvo una estancia tan agradable y que apreció detalles como el servicio de preparación de la habitación por la noche. También nos complace que la atención cordial y amable de nuestro equipo haya contribuido a que su experiencia fuera especial.
Será un placer darle la bienvenida nuevamente al Glockenhof cuando regrese a Zúrich.
Kind regards,
Christophe Rouiller
General Manager
5/5
Wednesday, 19. August 2026
«This was a wonderful hotel in a great location. The room was very clean and comfortable and the staff was excellent and friendly.»
Dear Guest,
thank you for your wonderful review. We are delighted to hear that you enjoyed our central location and found your room clean and comfortable. It is especially rewarding to know that our team’s friendly and attentive service helped make your stay so enjoyable.
We look forward to welcoming you back to the Glockenhof on your next visit to Zurich.
Kind regards,
Christophe Rouiller
General Manager
5/5
Monday, 17. August 2026
«We thoroughly enjoyed our 6 night stay at Glockenhof Hotel! The staff was friendly and helpful-especially the front desk as we had many questions as to recommendations and how to get to places. The location couldn’t have been better with being only a block off the Main Street. If there was any negative-it would have been the breakfast-it was the same everyday and a variety would have been appreciated. We did see a couple of people with different items and don’t know how they got something different.»
Dear Guest,
thank you so much for your review and for choosing the Glockenhof for your six-night stay in Zurich. We are delighted to hear that you enjoyed our central location and that our front desk team could assist you with recommendations and directions throughout your visit.
We also appreciate your feedback regarding breakfast. While we are pleased that you joined us each morning, we understand that a greater variety can make a longer stay even more enjoyable. We will certainly share your comments with our team as we continuously look for ways to enhance the guest experience.
We hope to have the pleasure of welcoming you back on your next trip to Zurich.
Kind regards,
Christophe Rouiller
General Manager
5/5
Wednesday, 5. August 2026
«please communicate clearly you should reserve a valet spot. I asked months prior if valet was available and was told yes but was not told to reserve.»
Dear Guest,
Thank you for taking the time to share your feedback.
We sincerely apologize for the misunderstanding regarding our valet parking service. While valet parking is available, we understand your frustration at not being informed that a parking space should be reserved in advance. Clear communication is very important to us, and we regret that our information was incomplete in this case.
Your comments are valuable and will help us improve how we communicate parking arrangements to our guests before arrival.
Thank you again for bringing this matter to our attention. We hope to have the opportunity to welcome you back and provide you with a seamless experience in the future.
Kind regards,
Christophe Rouiller
General Manager
Thank you very much for your feed back about your stay at the Hotel Glockenhof.
